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In the mood for a gab? Have a question about our service? Not sure what plan is right for your business?

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FAQ

Frequently Asked Questions

Do you work with small businesses that are just getting started with SEO?

We’ll be honest, good SEO is quite an expensive undertaking. Anyone who says otherwise is not being completely transparent. If you have the budget, we’ll be more than happy to work with you. However, if we are unable to accommodate you, please understand we don’t want to cut corners as that would only be a negative for your business.

Do you only provide recommendations or also help with the implementation of those recommendations?

At its core, ThePennyLabs is a pure SEO analysis service. We focus on audits, strategy making, and providing recommendations to clients. Our deliverables are laid out in easy-to-follow and easy-to-implement formats. However, we also help clients with the implementations where needed. This is offered as an add-on service with each plan.

How soon can I expect the results?

Unfortunately, we can’t put a set timeline on when you can expect to see the results. It can take a month, quarter, year, or maybe even longer depending on your individual case. As a matter of fact, we can’t even guarantee the results. Sorry, but we are just being honest. However, what we can assure you is complete transparency, 100% efforts, a proven track record, regular updates, streamlined communication and reporting, and thorough accountability.

How can I trust you?

We’ve a proven clientele. Happy to pass on their contact details, and you can reach out to them and ask anything about us you want. FWIW, we are our biggest critics. If we get something wrong, we’ll be the first to admit it. If something is not working, we’ll let you know long before our contract comes to an end. Don’t know if that pitch is convincing enough but that’s all we’ve got for now.

How do you ensure effective communication and process transparency?

We’ve several instruments and systems in place to ensure everything is communicated to you in the most transparent manner. Multiple meetings are set up before we onboard you. A detailed proposal is provided with everything outlined, including the opportunities, goals, milestones, challenges, etc. prior to signing the final agreement. Dedicated Google Drive folders are maintained and shared to allow you to track project progress anytime, anywhere. Regular meetings are set up as per the pre-agreed schedule in the proposal to discuss the updates and any pending concerns. Rest assured, you won’t miss a thing when you’re working with us.

Do you do whitelabel projects for other SEO agencies or individual consultants?

We are a client-facing boutique SEO agency, so that may not be possible. We’ve our in-house systems and reports that we don’t think we can share with others, except with clients. Also, there is always a possibility that something gets miscommunicated in this model, and we don’t want you or the client to get rekt because of it. That said, if we can work something out on the communications front, we are open to discussing the opportunity.

What's the difference between a regular and a boutique SEO agency like you?

As a boutique SEO agency, we like to work with a handful of clients only, providing focused and customized services. You’d find us engaged in max 5 projects at one time. A regular SEO agency might have a different approach, onboarding several clients at once – which is also fine, btw. We just know our bandwidth and prefer to operate within it. Why not try to expand it? Not possible with how we like to work. It would break our in-house systems that are designed in a very specific way.